Privacy Policy
Privacy Policy
Effective Date: March 01, 2026
At Esylsa Wellness, accessible from www.esylsawellness.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and how we safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect personal information in the following ways:
a) Information You Provide to Us
Full name
Email address
Phone number
Billing address
Health-related information you choose to share during coaching or consultation sessions
Messages or feedback you send to us
b) Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type and version
Pages you visit
Time and date of access
Device type
Site usage data collected using cookies, logs, and analytics tools (e.g., Google Analytics)
c) Chat/Website Messaging Tools
If you use the website chat feature, we may collect the information you type into the chat and basic usage data needed to provide support and improve the experience.
2. How We Use Your Information
We use your information to:
Schedule sessions and deliver coaching/consultation services
Send newsletters, updates, and promotional materials (only if you opt in)
Fulfil product orders and support customer service
Improve website functionality and user experience
Comply with legal requirements
3. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties, including:
Payment processors (e.g., Paystack, Kora)
Service providers assisting with booking, delivery, email, analytics, or customer support
Legal or regulatory authorities when required by law
All third parties are expected to adhere to appropriate data protection standards.
4. Cookies and Tracking Technologies
We use cookies to personalise your experience, analyse website traffic, and deliver relevant content. You can disable cookies in your browser settings, though some website features may not function properly.
5. Data Retention
We retain personal information only as long as necessary to:
Provide the services outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements
6. Your Rights
Depending on your location, you may have the right to:
Request access to personal data we hold about you
Request correction or deletion of your data
Withdraw consent for email marketing
Lodge a complaint with a regulatory authority
To exercise your rights, contact us at [email protected].
7. Email Communication and Opt-Out
If you subscribe to our newsletter or make a purchase, you may receive emails from us. You can unsubscribe at any time using the link at the bottom of our emails.
8. Children’s Privacy
We do not knowingly collect or solicit information from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.
9. Data Security
We use industry-standard safeguards (such as secure systems and access controls) to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy as needed. Changes will be posted here with an updated effective date. Continued use of our website constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: [email protected]
Phone: +234 902 847 5474
