FAQ — Esylsa Wellness
Getting Started
1) Who do you help?
We support busy women and men who feel run down, overwhelmed, bloated, inconsistent with food, or stuck in a cycle of “starting over.” Most clients want steadier energy, calmer digestion, better sleep, and routines that fit real life.
2) Do you work with men too?
Yes. We work with women and men.
Women-specific support (hormones, postpartum, perimenopause) is available as an optional pathway, but it’s not the only focus.
3) I’m not “sick,” just tired and off. Is this for me?
Yes — that’s a common reason people come. If you’re functioning but running on fumes, coaching or a consultation can help you create structure so you’re not guessing every week.
4) Which service should I choose: Coaching or Herbal Consultation?
Use this simple guide:
Choose 1:1 Coaching if you want ongoing support, accountability, and help building consistent routines (food rhythm, sleep rhythm, stress support, and lifestyle structure).
Choose a Herbal Consultation if you want a personalised herbal + food plan (tea/food level herbs) and clear next steps, without ongoing weekly coaching (unless you add follow-ups).
Not sure? Book a clarity-style session or message us and we’ll point you in the right direction.
Herbal Consultations
5) What happens in a Herbal Consultation?
You’ll discuss your main concerns, routine, stress load, food patterns, sleep, and goals. Then you’ll receive a personalised plan using tea/food-level herbs plus practical food rhythms and simple habit steps you can actually follow.
6) Do you prescribe medicine?
No. We don’t prescribe medication or treat medical conditions. We provide general wellbeing support using food, routines, and herbs at tea/food level.
7) What do you mean by “tea/food level herbs”?
It means herbs used the way people commonly use them in everyday life — like teas, simple blends, and food-style support — not drug-level dosing or medical treatment.
8) Can herbal support help with bloating, sleep, cravings, or low energy?
Many people use herbs as gentle support for digestion, sleep routines, stress load, and appetite patterns — but results vary and nothing is guaranteed. The goal is a clear plan + consistent rhythm, not a quick fix.
General wellbeing guidance, not medical advice. If pregnant, breastfeeding, on medication, or with serious symptoms, check with your doctor.
9) Can I do an herbal consultation if I’m on medication?
Possibly — but you need to be careful with herb-medication interactions. Please share what you’re taking during intake, and check with your doctor before using herbal products.
General wellbeing guidance, not medical advice. If pregnant, breastfeeding, on medication, or with serious symptoms, check with your doctor.
10) Do you support women’s hormones and postpartum recovery?
Yes. Hormone support and postpartum support are available as a dedicated pathway within consultations and coaching, where appropriate.
General wellbeing guidance, not medical advice. If pregnant, breastfeeding, on medication, or with serious symptoms, check with your doctor.
1:1 Wellness Coaching
11) What is 1:1 Wellness Coaching?
It’s personalised support to help you stabilise your routine — food rhythm, sleep rhythm, stress support, digestion support, and habits that actually stick. It’s practical and built around your real schedule.
12) Is coaching a strict meal plan?
No. You’ll get structure and guidance, but we don’t do punishment plans. We focus on repeatable rhythms (what to do most days) so you’re not constantly restarting.
13) What results can I expect?
Most people come for:
steadier energy and fewer crashes
calmer digestion
better sleep routines
fewer cravings and more predictable appetite
weight support through consistency
Outcomes vary — and we keep it grounded: no miracle promises.
14) How long should I work with you?
If you want momentum and real behaviour change, many people benefit from 4–8 weeks. If you’re dealing with long-term stress load and inconsistency, longer support can help.
15) Do you offer group programs too?
Yes — group coaching and bootcamps are for people who want structure plus community support.
Booking & Sessions
16) How do I book?
Use the booking button on the page you’re viewing (Coaching, Consultations, or Speaking). You’ll choose a service, pay, and receive confirmation details.
17) Do you offer virtual sessions?
Yes. Most sessions can be done online (Zoom/phone), so you can book from anywhere.
18) I live outside Nigeria — can I still work with you?
Yes. Coaching and consultations can be done virtually. For physical products, delivery availability depends on location.
19) What if I miss my appointment?
Please try to reschedule with notice. If you miss without notice, your session may be forfeited (see policies/terms).
20) Can I reschedule?
Yes — as long as you request rescheduling within the policy window listed in the Terms and Conditions.
Payments & Pricing
21) What payment methods do you accept?
You can pay through the checkout options available on the website at the time of booking (cards, transfers, etc., depending on your payment provider).
22) Do you offer refunds?
Refund terms depend on the service (digital products vs sessions vs physical products). Please review the Terms and Conditions before purchasing.
General wellbeing guidance, not medical advice. If pregnant, breastfeeding, on medication, or with serious symptoms, check with your doctor.
Safety & Medical Boundaries
23) Do you diagnose or treat illnesses?
No. We provide general wellbeing guidance and lifestyle support. If you have severe, persistent, or worsening symptoms, please seek medical care.
24) What symptoms should not be “handled online”?
If you have chest pain, fainting, severe shortness of breath, heavy bleeding, severe abdominal pain, signs of allergic reaction, suicidal thoughts, or rapidly worsening symptoms, seek urgent medical help.
25) Can I use your services if I’m pregnant or breastfeeding?
Possibly, but it depends. Please disclose this during intake and check with your doctor before using herbs or supplements.
General wellbeing guidance, not medical advice. If pregnant, breastfeeding, on medication, or with serious symptoms, check with your doctor.
Speaking & Workshops
26) What kinds of events do you speak at?
Corporate sessions, conferences, community events, churches, podcasts, schools, panels, and wellness workshops.
27) Do you speak to mixed audiences (men and women)?
Yes. Many talks are designed for mixed audiences (energy, stress, sleep, digestion, food habits). Women’s health can also be offered as a dedicated topic when requested.
28) Can you tailor the talk to our audience?
Yes. After you submit the speaking inquiry form, we’ll confirm your goals, audience needs, timing, and delivery format.
Privacy & Support
29) Is my information private?
We take privacy seriously. Personal details shared for booking and service delivery are handled according to our Privacy Policy.
30) Can I message you on the website chat for medical questions?
You can message for general questions, but we can’t provide medical advice through chat. If you have serious symptoms, contact your healthcare provider.
General wellbeing guidance, not medical advice. If pregnant, breastfeeding, on medication, or with serious symptoms, check with your doctor.
Still not sure?
